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Proctoring info for Students

Proctoring Center Hours

The Student Access Proctoring Center is open Monday-Thursday from 8:00 AM - 8:30 PM, and Friday from 8:00 AM - 4:30 PM

Sections:

On-Campus Testing

Exam Policies 

Making/Viewing Exam Requests

Exam Protocols

Make-up Exams 

Final Exams

Testing Center Contact Information

Outside Proctoring Agencies

On-Campus Testing

Student Access provides proctoring services for students registered with our office and enrolled in Vanderbilt courses. At the beginning of each semester, students must discuss alternative testing accommodations with instructors. If instructors are unable to provide students with an accessible environment, SA provides a backup location in our Testing Center (Sarratt, Suite 210). Well before the exam date, students will need to confirm where exams will be taken and what the environment will be.

 

Exam Policies 

  • Before making any exam request, make sure that you have requested your accommodations for your course and discussed your alternative testing accommodations and arrangements well before your exam date. 
  • All regular semester exam requests must be made at least three (3) business days before the exam date (business days do not include weekends).
  • We do not approve same-day/next-day exam requests. (You can make exam requests for all your semester exams on the first day of classes. We recommend making exam requests well in advance.)
  • If you submit four or more late exam requests, you must meet with the Testing Coordinator to discuss exam policies and procedures at Student Access. 
  • You are allowed to make ONE request per exam.
  • If an exam request is made at 4:00 PM or later, your request will be reviewed on the following business day.
  • Make sure to select the accommodations you will need for your specific exam. For example, ONLY request Computer Use ” if you need a computer supplied by SA. If you have computer use and do not need it for your exam, please DO NOT select that accommodation. If you choose Computer Use” and do not need one, you will still be placed at a desk with a computer.
  • Suppose you make an exam request and receive a response stating:  “Testing Agreement not complete. Please follow up with your professor.”  This statement means your exam request has been received. However, for your request to be approved by our SA team, your instructor must complete the Testing Agreement. (Please contact SA and your instructor if you receive this response.)

 

Making/Viewing Exam Requests

  • If your instructor cannot accommodate your exam, you must make an exam request using the Commodore Access Portal.
  •  Your exams must begin at the same time and date as the course. If the exam time does not fit within SA hours or you have a course conflict, contact your instructor for permission before requesting to take the exam at an alternative time.
  • Once you have logged on to the Commodore Access Portal, you can make an exam request by selecting [Bold: “Alternative Testing”--” Select A Course”--” Schedule an exam”.] 
  • To check the status of an exam request, log onto the Commodore Access Portal, and select the “ Alternative Testing"  tab. At the bottom of the Alternative Testing page, you will see all of your exam requests that have been "approved" or are still in "processing".
  • For exam day instructions, please review the Exam Protocols.
  • For questions or concerns regarding alternative testing accommodations, contact 615-343-2315 or sasexams@vanderbilt.edu

Graduate and Law School Students

  • If you are a graduate student, please contact your coordinator/instructor before making an exam request with Student Access.
  •  If you are a Law School student, please contact Dean Chris Meyers or Associate Director, Michelle Kovash about your alternative testing accommodations.
  • If you no longer need our services, please let us know immediately!

 

Exam Day Protocols

Student Access (SA) will follow Vanderbilt’s Health and Safety Protocols in addition to our protocols listed below:

  • All exams will take place at the SA Testing Center in Sarratt, 210 (which is located next to Rand Dining Hall).
  • Before arriving at the Testing Center, confirm that your exam request has been submitted and approved for the correct date and time.
  • To check the status of an exam request, log onto the Commodore Access Portal , and select the  "Alternative Testing" tab. At the bottom of the Alternative Testing page, you will see all of your exam requests that have been "approved" or are still in "processing".
  • Make sure to bring your student id to enter the SA Testing Center.
  • Make sure to arrive at least 10 minutes before your approved exam time.
  • You will not receive additional time if you are more than five minutes late for your exam.
  • Please bring all materials you will need for your exam (i.e., laptop chargers, calculators, scratch paper, pencils, and pens).
  • All other items not permitted (cellphones, smartwatches, headphones/air pods) for your exam must remain in the lobby of the SA Testing Center.
  • Food is prohibited beyond the lobby of the SA Testing Center.
  • Make sure to sit in the seat assigned to you by the proctor. 
  • If you have any questions, or concerns about your exam, inform the proctor at the front desk. 
  • Once your exam is done, make sure to clean your area and collect your exam materials.
  • We will provide disinfecting wipes for you to use if needed.

Make-up Exams

Please contact your instructor and Student Access if you need to make up an exam for any reason. Once you have confirmed a new date and time with your instructor, you can make an exam request on the  Commodore Access Portal . Please note that make-up exams can only be requested by students that are registered with Student Access. If you are not registered with Student Access, you must make arrangements with your instructor. 

Final Exams

All final exam requests must be made at least seven (7) business days before the exam date (business days do not include weekends).

All exams taken at the Student Access Testing Center during the final examination period must begin at 9:00 AM, 12:00 PM, 3:00 PM, and 6:00 PM. Make sure to request your exams at the same time/date as the class. If your exam does not start at the times listed above, you will need to talk to your instructor before making an exam request with Student Access.

To ensure we have adequate testing space, we are asking all students to make their exam requests before 4:30 PM on Friday, April 14th. If you need to make an exam request after this date, you can use the Late Exam Request Form located on the left of the Proctoring page of the Student Access website. If there is a late exam request, we cannot guarantee that we will be able to approve the requested date and time due to the time of the request and limited testing space.  

Here are some quick reminders about Final Exams at the SA Testing Center:

  • All exams will take place at the SA Testing Center in Sarratt, 210 (located next to Rand Dining Hall).
  • Before arriving at the Testing Center, confirm that your exam request has been submitted and approved for the correct date and time.
  • To check the status of an exam request, log onto the Commodore Access Portal, and select the “ Alternative Testing"  tab. At the bottom of the Alternative Testing page, you will see all your exam requests that have been "approved" or are still in "processing".
  • Make sure to bring your student id to enter the SA Testing Center.
  • Make sure to arrive at least 10 minutes before your approved exam time.
  • You will not receive additional time if you are more than five minutes late for your exam.
  • Please bring all materials you will need for your exam (i.e., laptop chargers, calculators, scratch paper, pencils, and pens).
  • All other items not permitted (cellphones, smartwatches, headphones/air pods) for your exam must remain in the lobby of the SA Testing Center.
  • Food is prohibited beyond the lobby of the SA Testing Center.
  • Make sure to sit in the seat assigned to you by the proctor. 
  • If you have any questions or concerns about your exam, inform the proctor at the front desk. 
  • Once your exam is completed, clean your area, and collect your exam materials.
  • Place all exam pages in the order you want to be returned to your instructor. 
  • We will provide disinfecting wipes for you to use if needed.

Graduate and Law School Students

Testing Center Contact Information

Location

Sarratt, Suite 210

GPS Address

2301 Vanderbilt Pl, Suite 210

Nashville, TN 37240

Testing Center Hours

Monday-Thursday, 8:00 AM- 8:30 PM

Friday, 8:00 AM-4:30 PM

Phone, Email, and Fax

Phone: 615-343-2315

Email: sasexams@vanderbilt.edu

Fax: 615-343-0671 

Outside Proctoring Agencies

Unfortunately, Student Access is only able to provide proctoring services to students who are registered with our office and enrolled in Vanderbilt courses.

There are some proctoring agencies within the community. Tennessee State University is just a few blocks away from VU, and most Nashville public libraries proctor students, as well.

Tennessee State University (Website states that they proctor students and community members.)

Williamson County Library System (Just south of Nashville.)

Brentwood Library (Just south of Nashville. They state they are not accepting new students; however, there is information to contact them.)