Submit a Service Request
All work orders should be submitted using the ReADY application. For emergency facilities issues please call 615-322-2621.
Building Automation
Building Automation is maintained by the Building Control Group whose roles and responsibilities are:
- Maintain JCI and ALC building automation systems across campus
- Write, program, and implement control strategies for different systems across campus
- Aid maintenance zones in troubleshooting and service calls
- Perform controls projects for Campus Planning on an as needed basis
- Analyze fault detection in order to improve energy performance and equipment reliability
Fire and Life Safety
The Fire & Life Safety team roles and responsibilities:
- Troubleshoot and maintain fire alarm, sprinkler, camera, panic buttons, and lighting controls systems.
- Conduct all quarterly, semi-annual, and annual life safety system testing.
- Coordinate and direct contractor and project work that affects fire alarm or sprinkler systems.
- Install security systems and panic buttons by request.
Building Systems Controls (BSC)
Building Systems Control (BSC) is Vanderbilt University's Maintenance and Operation's main control center for monitoring fire alarms, security alarms, and building control systems. The control systems supervisors dispatch personnel and/or contractors to make repairs and modifications. BSC receives on average 80 phone calls a day and generates an average of 400 work orders per month and serves as backup for SIS after hours and on routine service calls during standard business hours. BSC oversees:
- Control bollard access to Greek Row
- Monitor and operate fire alarm systems, security systems, and building automation HVAC systems
- Internal Vanderbilt central point of contact by phone
- Work order generation
- After hours dispatch and control
- Key checkout and control
- Outage notification and coordination
- Coordination with VUPD for campus emergencies
Please Note: Currently, we do not respond to student or parent requests about temperature control or ventilation in residential houses. Please report these to your Resident Advisor (RA) or using the ReADY application.
Distributed Water
Chilled Water Group roles and responsibilities:
- Maintain chilled water to all of campus
- Perform annual preventative maintenance on chillers and cooling towers each winter
- Chemical treatment performed by Nashville Chemical