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Talking to your students about Brightspace – Spring 2019
Jan. 7, 2019—Getting to know a course management system can be confusing for students, as well as instructors. We’ve assembled a list of “Four Things Every Student Should Know about Brightspace at Vanderbilt.” This list will help your students as they navigate Brightspace. Instructors can feel free to share this post with students, link to it within...
Holiday Break Support Schedule
Dec. 17, 2018—Brightspace support will be closed for the Holiday break from December 22nd, 2018 through January 1st, 2019. There will be no phone support (e-mail only) on December 21st, 2018. Regular support will resume on January 2nd, 2019. If you have any questions, please contact brightspace@vanderbilt.edu.
Thanksgiving Break Support Hours
Nov. 20, 2018—Brightspace support hours for the Thanksgiving break are as follows: 11/21 – E-mail support only from 11 am to 7 pm. 11/22 – No support 11/23 – No support E-mail support will pick back up on 11/25 at 6 pm. Additionally, there will be no drop-in support hours on 11/21 or 11/22. If you have...
11/22/18: Brightspace down for maintenance
Nov. 19, 2018—Please note that Brightspace will be down for maintenance on Thursday, November 22nd from 8 am to 4 pm (at the latest) Central time. If you have any questions, please contact Brightspace Support.
10/26/18: Support Schedule
Oct. 26, 2018—On Friday, October 26th, the Brightspace support team will only provide live support from 3:00 to 5:00 pm. Any e-mails or calls submitted outside of this time window will be returned as quickly as possible when support hours begin the following Sunday. If you have any questions, please contact us at brightspace@vanderbilt.edu.
10/25/18: Out of Office and No Drop-In Session
Oct. 25, 2018—On Thursday, October 25th, the Brightspace support team will be participating in professional development from 11 am to 2:30 pm. During this time, we will not be able to answer calls or respond to e-mails. Any e-mails or calls received during this time period will be returned as soon as possible once the professional development...
What’s New on Brightspace? (October 2018)
Oct. 16, 2018—Every month, Brightspace will release new features and updates. You can get a comprehensive view of the updates here, but this blog post will give you a quick overview of what’s new on Brightspace! Assignments – Anonymized learner names To avoid unconscious bias in the grading and feedback process, instructors can now configure assignments to use...
Adding captions to your Kaltura videos
Oct. 10, 2018—When it comes to online videos, accessibility is very important. Many times, self-made videos lack captions that can assist those who are hearing impaired. To address this, Kaltura has added a new captioning tool that can help make your videos more accessible to others. This tool is already enabled inside of your Kaltura instance inside...
What’s New on Brightspace? (September 2018)
Sep. 26, 2018—Every month, Brightspace will release new features and updates. You can get a comprehensive view of the updates here, but this blog post will give you a quick overview of what’s new on Brightspace! Content – Print/Download Function added to Syllabus Tab Users can now download and print an uploaded syllabus from the Course Overview area...
Downloading Content for Long-Term Access
Sep. 13, 2018—According to Vanderbilt’s Course Availability and Deletion Policy, students maintain access to their courses up to 1 year after the course has ended. In practice, this policy means that students may find themselves wishing they still had access to a previous course that has been made unavailable. The best way to prevent losing access to course...