Maintenance
CANCELLED: Regularly Scheduled Down Time Sunday, Jan 16
Jan. 14, 2011—OAK will NOT be down Sunday, January 16 for maintenance. Please visit the main OAK website for maintenance updates, OAK availability, and regularly scheduled maintenance dates. Note about Regularly Scheduled Maintenance: Though we like to have our servers up 24/7, there are times when we need to take them down to perform regular maintenance. Please...
OAK Course Enrollments Now Correct
Jan. 7, 2011—Course enrollments in OAK are now correct. We appreciate everyone’s patience and understanding as we worked diligently to correct the issue. If you continue to experience enrollment issues, please contact your local support provider. A list of support providers can be found on the main OAK website at http://www.vanderbilt.edu/oak/help.php. We apologize for the inconvenience- OAK...
UPDATE: OAK Updates Scheduled for Tonight (Friday) at 8:00 PM
Jan. 7, 2011—Greetings: Course enrollment updates will begin to reappear tonight at 8:00 PM and may take an hour to process. During this time, OAK Support Staff will be monitoring the situation. Please visit the main OAK website at www.vanderbilt.edu/oak, or Announcements within OAK, for updates. We apologize for the inconvenience- OAK Support Staff
OAK Service Restored
Dec. 28, 2010—OAK service has been restored after an extended outage. If you notice anything unusual in the next couple of days, please notify the OAK Manager by emailing oak@vanderbilt.edu as soon as possible with as much detail as possible. OAK Support will be monitoring the system this week for any anomalies. We apologize for the inconvenience-...
December Scheduled Maintenance Taking Longer than Expected
Dec. 28, 2010—OAK is currently down for maintenance, but it is taking longer than expected. We hope to have service restored by 11:30 AM. Please visit the main OAK website at www.vanderbilt.edu/oak for maintenance updates, OAK availability, and regularly scheduled maintenance dates. We apologize for the inconvenience. Note about Regularly Scheduled Maintenance: Though we like to have...
Change in December Scheduled Maintenance to Tuesday, Dec 28 6AM-10AM
Dec. 2, 2010—Due to final exams and end of semester activities, the December scheduled maintenance period will change from Sunday 12/19/10 to Tuesday 12/28/10 from 6AM to 10AM. OAK will be down for maintenance, but we do not expect the outage to last the entire four hours. Please visit the main OAK website at www.vanderbilt.edu/oak for maintenance...
Reminder: Scheduled Maintenance Sunday, Nov 21 6AM-10AM
Nov. 18, 2010—OAK will be down Sunday, November 21 from 6AM to 10AM for maintenance. We do not expect the outage to last the entire four hours. Please visit the main OAK website at www.vanderbilt.edu/oak for maintenance updates, OAK availability, and regularly scheduled maintenance dates. Due to final exams and end of semester activities, the December scheduled...
Regularly Scheduled Down Time: Sunday, Oct 17 6AM-10AM
Oct. 5, 2010—OAK will be down Sunday, October 17 from 6AM to 10AM for maintenance. We do not expect the outage to last the entire four hours. Please visit www.vanderbilt.edu/oak for maintenance updates, OAK availability, and regularly scheduled maintenance dates. We apologize for the inconvenience, OAK Support Team Note about Regularly Scheduled Maintenance: Though we like...
Regularly Scheduled Down Time: Sunday, Sept 19 6AM-10AM
Sep. 8, 2010—OAK will be down Sunday, September 19 from 6AM to 10AM for maintenance. We do not expect the outage to last the entire four hours. Please visit www.vanderbilt.edu/oak for maintenance updates, OAK availability, and regularly scheduled maintenance dates. We apologize for the inconvenience, OAK Support Team Note about Regularly Scheduled Maintenance: Though we like...
OAK NOW AVAILABLE!
Jul. 25, 2010—OAK Support completed the upgrade early and is now available to users. However, the Collaboration Tools (chat and white board) are not working properly and OAK Support will address that issue first thing tomorrow morning. If you need urgent help, please contact oak@vanderbilt.edu. To learn more about the upgrade, download the help guide from www.vanderbilt.edu/oak/training.php.