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OAK Access Restored
Mar. 13, 2011—This afternoon access to OAK was unavailable due to a network outage. The outage has been stored, but OAK Support will continue to monitor the situation throughout the evening. Please use caution when using OAK as users may experience some odd behavior moving between tasks during this time. Please let us know immediately if you...
OAK Maintenance Completed Early
Feb. 20, 2011—The maintenance work was completed at 7:15 AM. Please visit the main OAK website for maintenance updates, OAK availability, and regularly scheduled maintenance dates.
Regularly Scheduled Down Time: Sunday, February 20 6AM-10AM
Feb. 14, 2011—02.14.11 OAK will be down Sunday, February 20 from 6AM to 10AM for maintenance. We do not expect the outage to last the entire four hours. Please visit the main OAK website for maintenance updates, OAK availability, and regularly scheduled maintenance dates. Note about Regularly Scheduled Maintenance: Though we like to have our servers up...
CANCELLED: Regularly Scheduled Down Time Sunday, Jan 16
Jan. 14, 2011—OAK will NOT be down Sunday, January 16 for maintenance. Please visit the main OAK website for maintenance updates, OAK availability, and regularly scheduled maintenance dates. Note about Regularly Scheduled Maintenance: Though we like to have our servers up 24/7, there are times when we need to take them down to perform regular maintenance. Please...
OAK Course Enrollments Now Correct
Jan. 7, 2011—Course enrollments in OAK are now correct. We appreciate everyone’s patience and understanding as we worked diligently to correct the issue. If you continue to experience enrollment issues, please contact your local support provider. A list of support providers can be found on the main OAK website at http://www.vanderbilt.edu/oak/help.php. We apologize for the inconvenience- OAK...
UPDATE: OAK Updates Scheduled for Tonight (Friday) at 8:00 PM
Jan. 7, 2011—Greetings: Course enrollment updates will begin to reappear tonight at 8:00 PM and may take an hour to process. During this time, OAK Support Staff will be monitoring the situation. Please visit the main OAK website at www.vanderbilt.edu/oak, or Announcements within OAK, for updates. We apologize for the inconvenience- OAK Support Staff
OAK Course Enrollments Coming Back Online
Jan. 5, 2011—Course enrollments are beginning to reappear. Any new enrollments may not appear immediately. Please wait until late Friday afternoon to report any issues to your local support provider. A list of support providers can be found on the main OAK website under “Help and Who to Contact” or directly at http://www.vanderbilt.edu/oak/help.php. We apologize for the...
OAK Course Enrollments Currently Experiencing Issues
Jan. 4, 2011—Beginning late this afternoon, OAK enrollments began experiencing issues. Users would experience this issue as Spring 2011 courses disappearing from their course list, though they were clearly there before. MIS is working diligently with Blackboard to resolve the issue as quickly as possible. We apologize for the inconvenience- OAK Support Staff
OAK Service Restored
Dec. 28, 2010—OAK service has been restored after an extended outage. If you notice anything unusual in the next couple of days, please notify the OAK Manager by emailing oak@vanderbilt.edu as soon as possible with as much detail as possible. OAK Support will be monitoring the system this week for any anomalies. We apologize for the inconvenience-...
December Scheduled Maintenance Taking Longer than Expected
Dec. 28, 2010—OAK is currently down for maintenance, but it is taking longer than expected. We hope to have service restored by 11:30 AM. Please visit the main OAK website at www.vanderbilt.edu/oak for maintenance updates, OAK availability, and regularly scheduled maintenance dates. We apologize for the inconvenience. Note about Regularly Scheduled Maintenance: Though we like to have...