Brightspace Support

February Adjusted Support Hours

Posted by on Monday, February 11, 2019 in Uncategorized.

On February 15th, 18th, 19th, and 20th, Brightspace Support will begin at 9 am instead of 7 am. Regular support hours will resume on February 21st. If you have any questions, please contact Brightspace Support at brightspace@vanderbilt.edu.

Responses

Ryan Corser

February 20th, 2019

Hi there, I noticed under quiz settings there’s an IP restriction option. Is this a feature instructors can use during in-class exams?

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Brightspace Support Availability Over Thanksgiving Break

The Educational Technology team will be out of office Wednesday, November 27th through Sunday, December 1st for the Thanksgiving holiday. All requests received during this time will be addressed when we return to work on Monday, December 2nd. In the meantime, we encourage you to utilize our On-Demand Resources or Frequently Asked Questions.

Brightspace Frequently Asked Questions

Check out our newly updated Brightspace FAQs! This list runs through the most common questions the Brightspace Support Team gets throughout the year. If you have any questions not listed here, be sure to contact our Support team for assistance.

New Support Schedule

The Brightspace Support team has updated our support schedule. We are available for support between 9AM and 5PM Monday through Friday. Any emails received after 5PM will be addressed when the team returns to support at 9AM the following business day. While we’re out, we encourage you to utilize our On-Demand Resources to answer any questions that arise.