Brightspace Support

OAK Currently Unavailable

Posted by Vanderbilt on Sunday, December 25, 2011 in Alerts.

OAK is currently down due to an issue with MIS support systems. MIS estimates that the service will be available around noon today. This was unrelated to the upgrade. We apologize for the inconvenience. –OAK Support Staff

Brightspace Frequently Asked Questions

Check out our newly updated Brightspace FAQs! This list runs through the most common questions the Brightspace Support Team gets throughout the year. If you have any questions not listed here, be sure to contact our Support team for assistance.

New Support Schedule

The Brightspace Support team has updated our support schedule. We are available for support between 9AM and 5PM Monday through Friday. Any emails received after 5PM will be addressed when the team returns to support at 9AM the following business day. While we’re out, we encourage you to utilize our On-Demand Resources to answer any questions that arise.