Before submitting a ticket to the ACCRE Helpdesk, please review the user support documentation. If you notice any documentation that is out of date, please open a Helpdesk ticket and include the link to the page.
You are also encouraged to consult with the ACCRE community on the accre-slack forum team. If you need further assistance, please open a Helpdesk ticket.
DO NOT INCLUDE confidential information in the ticket such as your ACCRE password or proprietary information. Tickets are processed through unencrypted email.
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Please note, the ACCRE Helpdesk is available for active ACCRE users only. Please login to the PI Dashboard to submit a Helpdesk ticket.
If you do not have an active ACCRE account, or you are having trouble submitting helpdesk tickets through the PI Dashboard, please contact us by submitting a General Inquiry instead.