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Important Dates

UPCOMING OUTAGES
Sunday, May 18:
6AM - 10AM Regularly scheduled maintenance

Tuesday, May 27:
1AM - 3AM Maintenance outage for the underlying storage system

Sunday, July 20:
6AM - 10AM Regularly scheduled maintenance

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Get to know OAK and the OAK website. Download a four-page help sheet.

Each school provides assistance with OAK for their faculty/staff; support for students varies by school. Find your local support provider.

  » For training opportunities, visit the Training section.
  » For self help, visit the Help Sheets & Videos or the FAQs sections.
  » To send a quick note to your support provider, use the Help Mail Form.

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UPCOMING OUTAGES!
Sunday, May 18 and Tuesday, May 27

05.14.14    OAK will be unavailable from 6:00 AM to 10:00 AM on Sunday, May 18, 2014, while patches and updates are applied to the underlying database systems.

OAK will also be unavailable between 1:00 AM and 3:00 AM on Tuesday, May 27, 2014, while the Isilon storage system upon which OAK relies is being upgraded.

We apologize for the short notice and the inconvenience - OAK Support

Note about Regularly Scheduled Maintenance:
    Though we like to have our servers up 24/7, there are times when we need to take them down to perform regular maintenance. Please note that we will reserve the third Sunday morning of each month to perform these tasks. OAK may be down between the hours of 6:00 AM and 10:00 AM the THIRD Sunday of each month. If we need to be down longer (or not at all), we will provide 2-3 week notice that will be posted on the main OAK website.
    Please know that there may be times that we need to take the server down immediately in emergency situations. Information about such downtime can always be found on the main OAK website.

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