Skip to Content

OAK - Online Access to Knowledge

Home > Help with OAK

Help with OAK

Getting help locally.

Each school provides OAK Support for their members. A list is provided below, or you can send a quick note to your support provider by using the Help Mail Form.

For more information:

  • The Training page lists upcoming training sessions, or contact your local support provider for specialized sessions.
  • The Help Sheets & Videos page contains links to self-help resources in PDF and video formats.

Who to Contact

College of Arts & Science

General Support Requests:
John Kilbourne, (615) 343-6581

Foreign Languages: 
Felekech Tigabu, (615) 322-2818

Blair School of Music

Michael Hime, (615) 343-3166 
Sara Manus, (615) 322-8686 

Divinity School

Chris Boshers, (615) 343-4987

School of Engineering

Andy Richter, (615) 343-4518 
David Linn, (615) 343-6164

Law School

Law IT Team: Law Tech Help Request
law.support@vanderbilt.edu , (615) 343-4059

School of Medicine

OEIT OAK Support

School of Nursing

VUSN OAK Support: VUSN OAK Support Website

Owen Graduate School of Management

Owen IT: HelpDesk Request
helpdesk@owen.vanderbilt.edu, (615) 322-2034

Peabody College

Michael Gaines, (615) 322-2480 
(First contact the local support provider assigned to your department.)

(No School Affiliation)

General OAK Support: oak@vanderbilt.edu